Terms of Service

Effective Date: September 1, 2025

These Terms of Service ("Terms") govern your use of CaseStudyDesigner.app ("Service") operated by Ramadan & Co, LTD. ("Company", "we", "our", or "us"), a company incorporated in Ohio, USA. By accessing or using our Service, you agree to be bound by these Terms.

1. Service Description

CaseStudyDesigner.app provides AI-powered case study generation services, including:

  • Case study generation based on user-provided content
  • Export and download functionality for generated content
  • Editing features (available in future updates)

2. User Responsibilities

Content Ownership and Permissions

You must ensure you have written permission to use any content that belongs to anyone other than yourself. You are solely responsible for obtaining all necessary rights and permissions for any materials you upload.

Prohibited Content

You may not upload or submit:

  • Documentation under NDA or legal protections
  • Private or confidential information
  • False representations or misleading information
  • Any illegal, harmful, or inappropriate content

Usage Restrictions

3. Intellectual Property Rights

Your Content

You retain full ownership of all generated case studies. We do not store your uploaded files or generated content on our servers.

Our Service

We retain all rights to our Service, including but not limited to our AI models, algorithms, software, and platform design.

4. Payment and Refunds

Our Service operates on a freemium model with premium features available for purchase.

Refund Policy

No refunds are provided, except at our sole discretion. All sales are final upon completion of service delivery.

5. Service Availability and Technical Issues

While we strive to maintain continuous service availability:

  • We make every effort to restore service as quickly as possible during interruptions
  • We will send notifications when appropriate for planned maintenance or significant outages
  • We do not guarantee uninterrupted service or error-free operation

6. Disclaimers and Warranties

No Warranties

WE PROVIDE NO GUARANTEES OR WARRANTIES regarding the quality, accuracy, or suitability of AI-generated content. The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind.

You acknowledge that AI-generated content may contain errors, inaccuracies, or may not meet your specific requirements.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAMADAN & CO, LTD. SHALL BE FREE FROM ALL LIABILITY for any damages, losses, or claims arising from your use of the Service, including but not limited to:

  • Direct, indirect, incidental, or consequential damages
  • Business losses or lost profits
  • Data loss or corruption
  • AI-generated content errors or inaccuracies

8. Account Termination

We reserve the right to suspend or terminate your account for violations of these Terms:

  • First violations will typically result in a warning
  • Subsequent or severe violations may result in account suspension
  • We reserve the right to terminate accounts immediately for serious violations

9. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in California.

10. Changes to Terms

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us:

Company: Ramadan & Co, LTD.

Address: 30700 Russell Ranch Rd #250, Westlake Village, CA 91362

Email: jibril@casestudydesigner.app

Website: https://casestudydesigner.app

Last updated: September 1, 2025

By using CaseStudyDesigner.app, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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